Privacy Policy

1. Overview

PAMOOX ("we", "us", "our") operates the pamoox.ch website and mobile applications. This Privacy Policy explains how we collect, use, and protect your personal data when you use our chauffeur services.

2. Data we collect

We collect information you provide directly:

• Name, email address, and phone number (account registration)
• Pickup and drop-off addresses (booking)
• Payment information (processed securely via third-party providers)
• Communication records (support requests)

3. How we use your data

• To provide and improve our chauffeur services
• To process bookings and payments
• To communicate service updates and confirmations
• To ensure safety and security of rides
• To comply with legal obligations

4. Data sharing

We share your data only with: assigned chauffeurs (pickup details), payment processors (transaction data), and authorities when legally required. We do not sell your personal data.

5. Data retention

We retain your data for as long as your account is active and for a reasonable period afterward for legal and business purposes. You may request deletion of your account and data at any time.

6. Your rights

Under Swiss data protection law (nDSG) and GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

7. Contact

For privacy-related inquiries, contact us at: privacy@pamoox.ch